As Vice President of Cleaning Services for Jack Laurie Group, Mark Lapp leads strategic growth, profit and loss, and operations for the division. Mark has served at Jack Laurie Group for nearly 15 years in multiple capacities.
Prior to joining JLG, Mark owned a successful mortgage business, helping people achieve their dream of home ownership. At its peak, his company had six locations and over 35 employees. Mark attended Indiana University Purdue University of Fort Wayne (IPFW, now PFW) where he studied Organizational Leadership.
Mark is passionate about family and is happily married with five children: three girls and two boys. In his free time, he enjoys going to breweries with his wife, biking, and coaching softball and basketball. He’s a proud Notre Dame football fan and watches or attends every game.
As Director of Operations for Cleaning Services, Alan Applebaum leads the Fort Wayne and Indianapolis branches, ensuring top-tier service, operational efficiency, and strong client relationships. He is dedicated to staff development, vendor management, and maintaining the highest standards in floor care and facility maintenance.
With a distinguished career in operations management, Alan brings deep industry expertise. Before joining the Jack Laurie Group, he served as National Director of Operations in the retail construction sector, overseeing 14 locations across the U.S. Previously, he built, managed, and successfully sold a high-end commercial cleaning company with a nationwide presence.
Beyond his professional work, Alan is passionate about the arts. He serves on the Board of Directors for the Anderson Symphony Orchestra, advocating for music education and community engagement. A skilled pianist and saxophonist, he enjoys playing and attending live performances.
Alan and his wife, Morgan, love traveling, exploring new cultures, and giving back to their community.
As a Business Development Manager for cleaning services, Ramona works to grow the company’s janitorial services and footprint in Fort Wayne, Indiana.
Ramona has over 15 years experience in sales and customer service. During her 12 year tenure with Labor Works, Ramona and her staff received the president’s award twice for overall sales and branch performance. Ramona has a Bachelor of Arts in General Studies from Indiana University and is a proud IU basketball fan.
Ramona and her husband Charles, enjoy throwing dinner parties on their patio “Why See Bar & Grill,” for friends and family. Charles and Ramona have a son that lives in Fort Lauderdale, FL. She has yet to inform her son, Aaron, that his home is her new vacation spot.
As the Operations Coordinator for the Jack Laurie Group in our commercial cleaning division, Ashley oversees staff onboarding, purchasing, janitorial account start-ups, and payroll.
With over a decade of experience in providing excellent customer service, communication, and team-building, Ashley strongly believes in developing people, while helping our team create a positive efficient work environment. She is dedicated to the end-user and very passionate about creating a seamless operation to better your workspace.
Outside of Jack Laurie Group, she enjoys spending time with friends & family, enjoying nature, kayaking, baking or DIY crafts.
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7998 Georgetown Rd, Indianapolis, IN 46268
2020 E Washington Blvd, Fort Wayne, IN 46803
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