In order to consistently keep your workplace clean, healthy, and welcoming, it is essential that you practice effective communication with your commercial cleaning provider. Here at Jack Laurie Cleaning Services, we prioritize clear and consistent communication with our clients. Here are some tips on how to communicate your cleaning needs effectively with your service provider.
Be Clear and Specific
The more detailed and honest you are about your cleaning needs, the better. When you talk to your cleaning provider, make sure to bring attention to areas that need the most focus. Let them know what cleaning services each specific room needs, and any special requirements that are unique to your business. For example, if certain areas need more frequent cleaning or special products due to certain circumstances, make sure to communicate these to your provider!
Regular Check In + Updates
Your cleaning needs may need adjusted over time, so it is extremely important to frequently check in with and update your cleaning service provider. Scheduling meetings is a great way to connect and make sure you both are on the same page, while also discussing any changes in your business that may affect cleaning schedules. Being proactive and taking the initiative to regularly connect with your service provider will ensure your cleaning service remains aligned with your current needs.
Provide Feedback
Feedback is necessary in order to consistently maintain high standards of cleanliness. Whether it’s a five star review for a job well done or constructive criticism on something that needs to be changed, sharing your thoughts helps your cleaning company understand what is going well and what needs to be adjusted. At Jack Laurie Cleaning Services, we value customer feedback, as it helps us continuously grow and improve our services.
Establish Clear Communication Outlets
Make sure that there is a clear communication route between you and your cleaning service provider. This could be through in person meetings, email updates, or a dedicated person of contact. Verifying communication channels at the beginning of a job will ensure that any issues or changes will be addressed timely. Effective communication is the key to a successful partnership with your cleaning service provider.
If you are interested in learning more about how we communicate effectively with our customers, click the button below or visit our website. From Indianapolis to Fort Wayne and surrounding areas, Jack Laurie Cleaning Services is making its mark on the Midwest.
